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Terms & Conditions

All editorial content and graphics on this site are copyrights of WebSea, and WebSea’s logo is a registered trademark of WebSea for trading web service solutions. All customers must abide by the following Terms and Conditions of service, WebSea provides web services to subscribers around the world. The following terms of service are designed to provide the highest level of service available.

WHO WE ARE?
This WebSea Terms Of Service agreement (hereafter referred to as the “TOS”) lays down the terms and conditions by which WebSea’s Services (hereafter referred to as the “Services”) will be provided to you upon registration. You certify that you are at least 18 years of age. The TOS also describes prohibited uses of the Services. This TOS is not exhaustive and WebSea reserves the right to modify it occasionally, effective when notification is posted at www.WebSea.org. No verbal or written agreement/statement by any WebSea employee or at WebSea’s website will take precedence over the TOS. On registering for and using any Services provided by WebSea, you the Customer agree to all the terms and conditions of the TOS, as modified from time to time, in its entirety. If the Customer resells/represents the Services he or she is paying for, the Customer will be responsible for his or her Clients. WebSea only recognizes the Customer who is paying for the Services and not his or her clients. Violation of the TOS or any such action that WebSea deems inappropriate may result in the termination or suspension of the Services for the Customer.

1) NEW ACCOUNTS
We will set up your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address that is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used. It is your responsibility to ensure the email address on file is always current or up-to-date.

If you have a domain name registered with WebSea, it is your responsibility to ensure that the contact information for your domain account and your actual domain name(s) is correct and up-to-date. WebSea is not responsible for a lapsed registration due to outdated contact information being associated with the domain. If you need to verify or change this information, you should log in to your client’s area and change them by your self. Providing false contact information of any kind may result in the termination of your account.

For any kind of service purchase from WebSea, it will be necessary to provide government-issued identification (Passport/National ID/Driving License, etc.), and proof of your address (Utility Bill) within 3 days after establishing your account with WebSea and this will strictly follow from Nov 13, 2015. If you fail to meet these requirements, the order may be considered fraudulent and be denied.

Due to unforeseen complications with various mail servers and any connection problems between your ISP and WebSea’s operation office, the new account setup process may sometimes be delayed.

2) TRANSFERS
Our migration team will make every effort to help you move your site to us. However, transfers are provided as a best-effort service by our migration team, and we can not make guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult if not impossible to migrate some or all account data. We will try our best, but in some cases, we may be unable to assist you in the transfer of data from an old host. The free transfer services are available for 03 (three)days from your sign-up date. Transfers outside of the 03 (three) day free periods will incur a charge; for the reseller/master reseller first twenty (20) end-user accounts of his/her old host will transfer free of cost and for additional each account it’ll cost 300 BDT or 5 USD.

3) SATISFACTION GUARANTEED
30-day Guarantee Statement valid only for Web Hosting service. If for any reason you are unhappy with the services you receive from WebSea during the first 30 days of service (Only Web Hosting), you may request in writing via email or by our cancellation form (as mentioned below) that your services be discontinued at which time you will receive a full refund*. You must also state a detailed reason as to why you are canceling (as we request any cancellation, no matter the time frame). We are the sole arbiter as to whether your reason is a valid reason and if all possible steps were taken on your side and on ours to correct the situation causing the interest to cancel. If the client violates the terms and conditions and is suspended a case refund will not be offered also if He/She asked for cancellation and then agreed to continue using services can’t ask a second time for a refund.

YOUR OPTIONS
Correcting/Updating Personal Information: If a customer’s information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update, or remove that customer’s data in our records. In most cases, this can be achieved via our billing system at https://client.WebSea.org/ or by emailing us at [email protected].

Opt-Out: If a customer’s information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update, or remove that customer’s data from our records. In most cases, this can be achieved via our billing system at https://client.websea.org or by emailing us at [email protected].

Public Forums: Please remember that any information you may disclose or post on public areas of our websites or the Internet becomes public information. You should exercise caution when deciding to disclose personal information in these public areas. To request removal of your personal information from our community forums or testimonials, contact us at ([email protected]). In some cases, we may not be able to remove your personal information, in which case we will let you know why we are unable to do so.

DATA SECURITY
Correcting/Updating Personal Information: If a customer’s information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update, or remove that customer’s data in our records. In most cases, this can be achieved via our billing system at https://client.WebSea.com/ or by emailing us at [email protected] Out: If a customer’s information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer’s data in our records. In most cases, this can be achieved via our billing system at https://client.websea.org or by emailing us at [email protected] Forums: Please remember that any information you may disclose or post on public areas of our websites or the Internet becomes public information. You should exercise caution when deciding to disclose personal information in these public areas. To request removal of your personal information from our community forums or testimonials, contact us at ([email protected]). In some cases, we may not be able to remove your personal information, in which case we will let you know why we are unable to do so.
* Domain Registration/renew/transfer or SSL or SiteLock etc. + Processing Fee will apply…

4) PAYMENTS
When you subscribe to our services, you are subscribing to a pre-paid service and all the ITES (domain registration, web hosting, SSL, SiteLock, etc.) services are subject to 5% VAT, or web development services are also subject to 5% VAT and 2% sales TAX.
All due payment invoices can be paid online using Aamarpay, SSLCommerz, bKash, PayPa,l, and also through an offline method like Bank Transfer walk-in payment at our operation office. Except for any payment paid using our offline method, all online methods payments are subject to an additional payment gateway fee and it’ll be added automatically as you choose the payment methods in your Clients Area > Invoice.
Renewal notices are sent several times via email from 30 to 1 day before the renewal date. We only accept Aamarpay, SSLCommerz, bKash, PayPal, Bank Transfer, and Walk-in-Payment at our operation office for payment of services. If your yearly charge is denied and we are unable to contact you, then the aforementioned late fees to enable your account shall apply. Please address any questions regarding payment to WebSea sales from our clients’ area.
If a shared/reseller/VPS/Dedicated/Email Server/Spam Filtering/File Hosting etc. account has a past due invoice, we will perform the following actions.

1 Day – Accounts are suspended
15 Days – Late Fee Added
30 Days – Accounts will be terminated

5) CANCELLATIONS
If you wish to cancel your services, you must write to sales or request a Cancellation from your client’s area.

6) OVERAGE CHARGES
Our service plans are designed to accommodate the majority of usage scenarios given the needs of our customers. However, your usage may vary and require additional allocations, specifically in the areas of storage and traffic. We will never charge your card automatically if your account requires more resources. You must keep your email address updated within your cPanel, so that you may receive an email when your account reaches certain limits determined solely by our system, ie. bandwidth exceeded warning at 80% at which time you may contact us to purchase a higher transfer quota for your account. If you do not contact us, the system will suspend your site if your allotments exceed.

7) REFUNDS/ACCOUNT TERMINATION
If for any reason, WebSea fails to deliver said services, a prorated refund will be issued. No refunds will be issued if abuse of our stated policies forces WebSea to suspend or terminate your services prematurely. In the event, you request account cancellation, once your service has been canceled your account will be suspended from use. It will then be deleted within 30 days. If for any other reason, your account becomes suspended and remains suspended it will be deleted after 10 days. If a customer has more than one account under his name, WebSea reserves the right to suspend all the accounts due to a non-payment of one or more accounts till all the payments are cleared.
* No Refund will be issued if you are using a second-time service it’s only offered once a customer for any product…
* No Refund will be issued if you are found in violation of our terms and conditions…

8) CONTENT
All services provided by WebSea. are to be used for lawful purposes only. Transmission, storage, or presentation of any information, data, or material in violation of any United States Federal, State, or Bangladesh Government’s local law is prohibited. This includes, but is not limited to copyrighted material, the material we judge to be threatening or obscene, material that jeopardizes national security, or material protected by trade secrets or other laws. The subscriber agrees to indemnify and hold harmless WebSea, from any claims resulting from the subscriber’s use of WebSea’s services which damages the subscriber or any other party.

WebSea believes in freedom of speech; however, any content (written, visual, or implied) in the following areas will not be tolerated and is grounds for immediate suspension of service (in most cases customers will be allowed a zip file of their files): racism or prejudice due to color, creed, or belief; profanity or obscene language towards anyone but yourself; any violent/malicious content. We prefer that you self-govern your content and are responsible for what your website provides. We do not have the resources and time needed to govern our servers constantly which have growing and evolving content. However, if WebSea is made aware of any questionable content on a WebSea-hosted site, we will address the concerns directly with you and seek an amicable resolution. If anyone contacts us about content they have found on a WebSea server/network that copyrights their material or that they wish to be removed, we require legal documentation to take any further action.

We do not allow Web Proxy Services / Scripts file hosting services or any type of adult content on our shared web hosting server or web hosting plans. No remote uploading/processing script usage like the rapid leech, Phpmusicsearch, Rapidshare premium link generator, etc is allowed on our shared web hosting server. Torrent seeding using torrent flux or similar script may also cause a suspension in our network immediately. You are also not allowed to host an Image/Video Hosting site with us on our shared web hosting server or web hosting plans which takes lots of CPU resources and abuses the server memory, but such materials aren’t limited to our VPS/Dedicated Server plan. Although we do not allow any kind of video streaming using FFMPEG or any format on the shared web hosting server, if malicious material is found through a complaint from the abuse department, certain action will be taken urgently. However, video streaming matters are not limited to our VPS/dedicated server plans.

On a shared web hosting service/server users only can host media files (mp3/music, image, video, etc.)withe a size under 20Mb which must need to be linked to the HTML/Script files or for the need of the hosted website. However, the media files ratio must not be more than 10% of the HTML/Script files. Any larger amount of media hosted on the shared web hosting service/server plan will be considered abuse and will be subject to immediate termination of that account without any notification. But no such restriction is placed for the VPS or Dedicated Server hosting plans.

Examples of prohibited content or links include (but are not limited to):

Topsites
IRC Scripts/Bots
Proxy Scripts/Anonymizers
Pirated Software/Warez
Image Hosting Scripts (similar to Photobucket or Tinypic)
AutoSurf/PTC/PTS/PPC sites
IP Scanners
VPN Services
Bruteforce Programs/Scripts/Applications
Mail Bombers/Spam Scripts
Adult content
Banner-Ad services (commercial banner ad rotation)
File Dump/Mirror Scripts (similar to Rapidshare)
Commercial Audio Streaming (more than one or two streams)
Escrow/Bank Debentures
High-Yield Interest Programs (HYIP) or Related Sites
Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
Sale of any controlled substance without prior proof of appropriate permit(s)
Prime Banks Programs
Lottery Sites
MUDs/RPGs/PBBGs
Hateful/Racist/Harassment oriented sites
Hacker-focused sites/archives/programs
Sites promoting illegal activities
Forums and/or websites that distribute or link to warez/pirated/illegal content
Bank Debentures/Bank Debenture Trading Programs
Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
Mailer Pro
Examples of unacceptable material on all VPS/Dedicated/Cloud servers include:

IRCD (IRC servers)
IRC Scripts/Bots
Pirated Software/Warez
IP Scanners
Bruteforce Programs/Scripts/Applications
Mail Bombers/Spam Scripts
Escrow
VPN Services
High-Yield Interest Programs (HYIP) or Related Sites
Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
Sale of any controlled substance without prior proof of appropriate permit(s)
Prime Banks Programs
Adult content/material
Lottery Sites
Hateful/Racist/Harassment oriented sites
Hacker-focused sites/archives/programs
Sites promoting illegal activities
Forums and/or websites that distribute or link to warez/pirated/illegal content
Bank Debentures/Bank Debenture Trading Programs
Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
Mailer Pro
Using any shared web hosting account provided by WebSea as a backup/storage (files/database dump/file sharing media etc.) device is not permitted. WebSea’s shared web hosting accounts are not to be used to distribute and/or store an unusual amount of files. A shared web hosting account is for website storage only not for using it as a remote file storage service or for hosting file storage applications (eg. File Cloud, OwnCloud, NextCloud, RapidLeec, h, etc). If we find any shared web hosting involved with such activity, we will be considered as an abuse of WebSea’s TOSarend and are subject to immediate suspension/termination of the service. But backup/storage matters are not restricted on the VPS/Dedicated Server plans.

 

Any website whose disk space usage for storing the files exceeds 70% of its total usage, either in terms of total size or number of files, will be deemed to be using an unusual amount of files. At that point, if we find that those files are illegal or harmful in any way, you will be notified. If you do not have any negative intentions such as causing harm to our server or others with the files you keep, then you have nothing to worry about.

 

WebSea services, including all related equipment, networks, and network devices are provided only for authorized customer use. WebSea systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied, and used for authorized purposes. Use of WebSea system(s) constitutes consent to monitoring for these purposes.

 

Any account found connecting to a third-party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control must be with expressed written consent from the third party. WebSea may, at its discretion, request and require documentation to prove access to a third-party network or system is authorized.

 

We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice.

 

Failure to respond to an email from our abuse department within 48 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via trouble ticket/email and will have a response within 48 hours.

 

If in doubt regarding the acceptability of your site or service, please contact us at abuse[at]WebSea[dot]com and we will be happy to assist you.

 

Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography: Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.

 

Resellers: we will suspend the site in question and will notify you so you may terminate the account. We will further monitor your activity; more than one infraction of this type may result in the immediate termination of your account.

 

Direct customers: Your services will be terminated with or without notice.

 

Opt-in Email Marketing:

If you choose to engage in marketing your site and/or services via email please heed the following. The only permitted form of email marketing is that in which the list is accepted. By definition, opt-in is where people provide you with their email address specifically requesting to be on your email list for information about your site and/or service. If we find your account transmitting email to persons who did not authorize such activity, that is grounds to suspend and terminate your site. Note: On the flip side, the joining of an opt-in email list does not guarantee the legitimacy of such a list. Please contact us before taking any steps so that you will not be a victim of spam from second and third parties of such lists.

9) ZERO TOLERANCE SPAM POLICY
WebSea has a zero-tolerance policy regarding unsolicited commercial email (UCE) and unsolicited bulk email (UBE) also known as spam mail. The definition of spam: An electronic message is spam mail IF:

(1) the rerecipient’ssersonal identity and context are irrelevant because the message is equally applicable to many other potential recipients; (2) the recipient has not verifiably granted deliberate, explicit, and still-revocable permission for it to be sent; AND (3) the transmission and reception of the message appears to the recipient to give a disproportionate benefit to the sender.

You will be cited with UCE/UBE Abuse if you send an email to persons who have not specifically asked to receive the email from you. The sending origin of such an email is irrelevant. Upon confirmation of abuse, any WebSea customer engaging in this practice will have their service suspended. Not only does spam place a strain on the server that can negatively affect that server’s uptime record and performance record, you subject that server to the possibility of being blacklisted.

If your site will be sending mailings out to subscribers, this is a checklist of what you are required to do:

You must not try to hide, for,e or misrepresent the sender of the e-mail and the sending site of the e-mail.
Bulk mailings must specifically state how the person’s e-mail addresses were obtained and must indicate the frequency of the mailing.
Bulk mailings should contain simple and obvious unsubscribe mechanisms. We recommend that this be in the form of a working link to a one-click unsubscribe system; however, a valid address may be used instead.
All subscription-based e-mails must have valid, non-electronic, contact information for the sending organization in the text of each e-mail including either a phone number or physical mailing address.
All bulk e-mail must be solicited, meaning that the sender has an existing and provable relationship with the e-mail recipient and the recipient has not requested not to receive future mailings from the sender. Documentation of the relationship between the sender and the recipient must be made available to AOL upon request.
Sending Unsolicited Bulk Email. The sending of any form of Unsolicited Bulk Email through WebSea servers is prohibited. Likewise, the sending of UBE from another service provider advertising a website, or email address or utilizing any resource hosted on WebSea servers, is prohibited. WebSea accounts or services may not be used to solicit customers from, or collect replies to, messages sent from another Internet Service Provider where those messages violate this Policy or that of the other provider.
Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the express and verifiable permission of the email address owner is prohibited. All mailing lists run by WebSea customers must be Closed-loop. The subscription confirmation message received from each address owner must be kept on file for the duration of the existence of the mailing list. Purchasing lists of email addresses from 3rd parties for mailing from any WebSea-hosted domain, or referencing any WebSea account, is prohibited.
Operating an account on behalf of, or in connection with, or reselling any service to, persons or firms listed in the Spamhaus Register of Known Spam Operations (ROKSO) database at www.spamhaus.org.
10) SCRIPT USAGE POLICY
WebSea provides our clients with Web Hosting accounts that permit the use of CGI files, PHP scripts, and other executable programs. Because these scripts use much more system resources than standard HTML pages, certain restrictions must be made governing the use of such “active content” systems. We regret that in many cases we are unable to determine what specific script or application is causing the system resource over-run. Under most circumstances, we can pinpoint it to the offending account on the system. The following rules apply to all “active content” files as listed above:

The script must use low system resources. Scripts that consume a large amount of our RAM or processor will be subject to immediate suspension until the owner can be notified and an alternative solution is reached.
Each user account may not use more than 20% of system resources at any given time. If an account is consistently using 20% or greater system resources, the account holder will be warned and if no action is taken on behalf of the account holder the account may be suspended.
The scripts may not interact with any server configuration or hardware. Accounts running these scripts are subject to immediate account termination without a refund.
The script can not be used or referenced from any other site not hosted by WebSea.
The script must be executed in a timely fashion. Any script that uses the processor for more than a few milliseconds is subject to removal.
Any script that appears to be designed specifically to attack or otherwise maliciously affect the server is completely unacceptable, and if such scripts are found in your account the account will be terminated immediately and your actions will be reported to the proper local, state, and federal authorities and legal action will be taken to prosecute the account holder to the fullest extent of the law by WebSea.
Perl-based chat room scripts are strictly prohibited.
Scripts that require high-bandwidth usage, such as non-Perl chat room scripts or banner rotation scripts, will be allowed to run only on our VPS/Dedicated Server accounts.
Scripts must be kept secure. Unnecessary coding scripts to 777 is a violation of this policy. Keeping scripts in a publicly viewable directory (one without an index.html file) is also in violation of this policy. Ensuring thee security of your website script is your responsibility. WebSea won’t take any liability for any kind of loss that happens to your account because of the leak or backdoor of your script.
NOTE: If a script will NOT execute with permission other than 777 (rarely the case) you may contact customer care to get approval for the script which will be given under most circumstances.

Any accounts with scripts found in violation of these policies are subject to the future scrutiny of all CGI, Perl, CFM, ASP, and PHP scripts by our System Administrators. If a script is found to be harmful to the system, it will be killed immediately and the account locked down until the account owners have been contacted. Malicious scripts are subject to immediate account termination without refund of any pre-paid monies.

Violations of the Terms of Service will waive the refund policy.

11) RESOURCE USAGE POLICY
11.a) Server Resource Abuse Policy (SRAP):

Any website on our shared servers that uses a high amount of server resources (CPU, memory usage, and network resources) will be given the option to pay for a dedicated server. The abuse and misuse of system resources is a serious problem, and WebSea does not tolerate it. Accounts on a shared server must be shared with other users, so we must limit how much of the CPU and memory can be used by anyone account.

In all fairness, we cannot allow one or two clients to use all of the system resources on a shared machine and have all other clients suffer because of it. Excessive CPU & memory usage by one or more clients causes extreme slowness in all areas: MySQL, Email, HTTP, and more. If the CPU & memory usage by a few clients gets out of hand, all sites hosted on the machine will return errors and not be accessible in any way.

AVERAGE SERVER RESOURCE LIMITS

Memory usage may not exceed 10% per account/file/application
CPU usage differs in different shared hosting plans, which are found on their plan details page.
Apache connections may not exceed 30 connections
15 MySQL maximum user connections allowed
25 emails per hour, per domain
Run stand-alone, unattended server-side processes at any point in time on the server. This includes any daemons, such as IRCD.
Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.
Run any software that interfaces with an IRC (Internet Relay Chat) network.
Run any bit torrent application, tracker, or client. You may link to legal torrents off-site, but may not host or store them on our shared servers.
Participate in any file-sharing/peer-to-peer activities.
Run any gaming servers such as counter-strike, half-life, battlefield1942, etc
Run cron entries with intervals of less than 15 minutes.
When using PHP include functions for including a local file, including the local file rather than the URL. Instead of include(“http://yourdomain.com/include.php”) use include(“include.php”)
11.b) Illegal Usage :

WebSea servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to copyrighted material, trademark, trade secret, et or other intellectual property rights used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of non-acceptable content or lin are pirated software, Hacker programs or archives, Warez sites, MP3, and IRC bots. Any type of forum/discussion board discussing where to obtain such files or one that distributes the files is also prohibited. The subscriber to WebSea service agrees to indemnify and hold harmless WebSea from any claims resulting from the use of the service that damages the subscriber or any other party. WebSea will be the sole arbiter as to what constitutes a violation of this provision.

11.c)Illegal Content:

WebSea does not allow background Daemons such as IRC bots; eggdrop; BitchX; XiRCON; and any other program that interferes with normal server operation. No warez is allowed. Web proxies are not tolerated. This includes NPH-Proxy and web proxy. If your site is found to hold any proxy files, your account will be suspended and the account holder will be issued a fee of USD 50 When using an account with shShellyou are not allowed to run ANY servers or services on the WebSea network. Servers are defined as perlbots, proxies, BitchX, psyBnc, root exploits, DDoS scripts, Shoutcast servers, etc. Running any of these will face an immediate suspension, and users will be subject to a fine of no less than USD 50.00, and no more than $USD 100.00 WebSea reserves the right to terminate an account for these activities also.

11.d) Software Distribution:

WebSea web hosting accounts are not to be used to distribute software and multimedia products. If you wish to distribute software and/or multimedia files, please contact our sales for special arrangements.

11.e) Chat Rooms:

WebSea does not provide nor allow chat rooms on shared hosting environment. You may elect a dedicated server to run a chat room efficiently.

11.f) IRC:

WebSea does not allow IRC or IRC bots to be operated on our shared or reseller servers. They are allowed on dedicated servers provided that no negative effects occur to our network.

11.g) Liabilities:

WebSea makes no endorsement, claims, or promises regarding the services offered by our customers and will not be held liable for any disputes or claims against said customers. In no event shall WebSea be liable for any direct, indirect, incidental, consequential, special, and exemplary damages, or any damages whatsoever, arising from the use or performance of this website or any information, services, or products provided through your website. We are not responsible for any content on any server in our network and will not take any action against any questionable material or action until the website in question is brought to our attention by emailing us.

12) IP ADDRESS OWNERSHIP
WebSea shall maintain and control ownership of all IP numbers and addresses that may be assigned to you by WebSea. WebSea reserves the right to change or remove any such IP numbers and addresses.

13) SECURITY
Users are prohibited from violating or attempting to violate the security of the WebSea Network. Violations of system or network security may result in civil or criminal liability. WebSea will investigate occurrences, which may involve cooperation with law enforcement authorities in prosecuting Users who are involved in such violations. These violations include, without limitation:

1) Accessing data not intended for such user or logging into a server or account, which such user is not authorized to access,
2) Attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization,
3) Attempting to interfere with service to any user, host, or network, including, without limitation, via means of overloading, ping flooding, mail bombing,
4) Forging any TCP/IP packet header or any part of the header information in any e-mail or forum posting,
5) Taking any action to obtain services to which such User is not entitled,
6) Attempting to couple many hosting packages together to take advantage of massive space or bandwidth allocations

Each hosting package purchased is unique to a domain name and use – you are not allowed to purchase multiple plans to obtain combined bandwidth & space. WebSea will stop such transactions and label them as deceptive. We have an upgrade path for all services and we can often work out special deals for users if they ask us for assistance.

Violations of system or network security are prohibited and may result in criminal and civil liability. Examples include, but are not limited to the following: Unauthorized access, use, probe, or scan of a systems security or authentication measures, data, or traffic. Interference with service to any user, host, or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system,m and broadcast attacks. Forging any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

14) SERVER ABUSE
Any attempts to undermine or cause harm to a WebSea Web server or subscriber of WebSea Web is strictly prohibited including, but not limited to:

Logging into a server or account that you are not authorized to access
Accessing data or taking any action to obtain services not intended for you or your use
Attempting to probe, scan, or test the vulnerability of any system, subsystem,m or network
Tampering, hacking, modifying, or otherwise corrupting or breaching security or authentication measures without proper authorization
Transmitting material that contains viruses, Trojan horses, worms, time bombs, cancelbots, or other computer programming routines or engines with the intent or effect of damaging, destroying, disrupting,g or otherwise impairing a computer’s functionality or the operation of the System
Interfering with, intercepting, or expropriating any system, data, or information
Interfering with service to any user, host, or network including, without limitation,using overloading, “flooding,” “mailbombing,” or “crashing” any computer system
You will be held responsible for all actions performed by your account whether it be done by you or by others.
All sub-networks of WebSea. All dedicated servers must adhere to the above policies.

15) BANDWIDTH AND TRAFFIC MEASUREMENT AND OVERAGE FEES POLICY
As of January 11, 2020, all monthly traffic listings for Startup, Enterprise, Corporate, VPS, Dedicated Servers, or any other hosting plans consist of the sum of incoming and outgoing traffic allowance. Incoming and outgoing traffic allowances are calculated on a 50/50 split of incoming to outgoing traffic based on the total allocated traffic, therefore the incoming and outgoing traffic allowances are each half of the total listed traffic. Any traffic usage exceeding either the incoming or outgoing traffic total will be billed at the rated described in your plan while you purchased per MB/GB over.

WebSea’s traffic usage policy is simple! You are allotted a portion of traffic per month to do as you please. For shared hosting plans, if the amount of data transfer exceeds the user’s plan subscription, the account will be suspended but the user may receive warnings through an email, and you may be contacted by WebSea/WebSea staff for overuse and you may be given positive options.

For any shared bandwidth port (that is offered mostly with VPS/Dedicated Server/FTP server plan) WebSea will not provide any minimum bandwidth guarantee (either it’s international/IX) but the user can have any amount of dedicated bandwidth port and for on dedicated bandwidth port upstream service provider will Provide 75% bandwidth guaranty up to upstream service provider’s Singapore/UK server/pop in case of International and 100% up to IX service provider’s port. The dedicated bandwidth port comes as an add-on, for pricing offers for dedicated bandwidth to contact WebSea’s sales team.

16) SCHEDULED MAINTENANCE AND DOWNTIME
WebSea Web server will use its commercially reasonable efforts to provide services 24 hours a day, seven days a week. Subscriber acknowledges that from time to time the services may be inaccessible or inoperable for various reasons, including periodic maintenance procedures or upgrades (“Scheduled Downtime”); or service malfunctions, and causes beyond WebSea Web’s control or which are not reasonably foreseeable by WebSea Web, including the interruption or failure of telecommunications or digital transmission links, hostile network attacks, or network congestion or other failures. WebSea Web will provide at least 48 hours advance notice to the subscriber for Scheduled Downtimes and will use commercially reasonable efforts to minimize any other disruption, inaccessible, city, and/or inoperability of its web servers. WebSea Web has no responsibility for downtime resulting from a user’s actions. Also, the 99.99% network uptime guarantee does not apply to shared accounts.

17) RESPONSIBILITY (RESELLER/CLIENT)
The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. The client is responsible for securing their username/password. The client assumes responsibility for all material on their site that may be put on by a third party (such as the usage of Free For All links pages). Use of WebSea’s service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of the web space by the client. The following examples are offered: Web Publishing: requires knowledge of HTML, properly locating and linking documents, FTPing Web contents, Graphics, text, sound, image mapping, etc. FrontPage web publishing: knowledge of the FrontPage tools as well as Telnet and FTP understanding and capability. CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, CShell scripts, permissions, etc. Mail: a use of mail clients to receive and send mail, etc. The client agrees that he or she has the necessary knowledge to create and maintain their web space. The client agrees that it is not the responsibility of WebSea to provide this knowledge or support outside matters specific to WebSea servers.

18) BACKUPS
WebSea takes extreme steps to maintain system integrity. However, WebSea shall not be held responsible for the loss of data due to any cause. To ensure the highest level of data protection, WebSea recommends that ALL information/data be backed up on their user’s computer from time to time as per their need. As with any data that you hold a high importance to, it should be in more than one location at all times.

Only WebSea’s shared web hosting server user has automated complementary (no data consistency or guarantee is included) remote data backup (any account having more than 50 GB of data is not covered under the complementary remote data backup features) option available with no extra charge which is primarily designed for restoring the data from the last best backup if the shared web hosting server ever faces any hardware/service etc. failure, not for customer/users error.

Noted: VPS/VDS/Dedicated server user doesn’t have any data backup option included by default. Nor even any backup of the VPS/VDS/Dedicated server customer’s data stored on WebSea’s side for any disaster recovery purpose. So, it’s always the customer’s responsibility to create their backup strategy.

But backup solutions can be provided/provisioned via the 3rd party vendor with additional pricing according to the 3rd party vendor’s terms/solutions.

19) ACTIONS
The failure of a customer to meet or follow any of the above policies/terms is grounds for account deactivation. WebSea will be the sole arbiter as to what constitutes a violation of the AUP. WebSea reserves the right to remove any account without prior notice.

When WebSea becomes aware of an alleged violation of its AUP, WebSea will initiate an investigation. During the investigation, WebSea may restrict a customer’s access to prevent further potentially unauthorized activity. Depending on the severity of the violation, WebSea may, at its sole discretion, restrict, suspend, or terminate a customer’s web hosting account and/or pursue other civil remedies. If such a violation is a criminal offense, WebSea will notify the appropriate law enforcement authorities of such violation.

WebSea does not issue credits for outages incurred through service disablement resulting from AUP violations.

WebSea customers agree to indemnify and hold harmless WebSea from any claims resulting from the use of our services that damage them or any other party. The WebSea service is provided on an as-is available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. WebSea expressly disclaims any representation or warranty that the WebSea service will be error-free, secure, or uninterrupted. No oral advice or written information given by WebSea, its employees, licensors,s or the like, will create a warranty; nor may you rely on any such information or advice. WebSea and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.

20) MODIFICATION
WebSea reserves the right to add, delete, or modify any provision of this policy at any time without notice.

21) REFUSAL OF SERVICE
We reserve the right to refuse, cancel, or suspend service at our sole discretion. An example oahe refusal of service is if an account continues to abuse our policies after warnings. Refusal, cancellation, or suspension of services especially holds to issues with spam or any script abuse. Another example of a refusal of service is if a customer becomes very unreasonable, unprofessional, extremely difficult to work with, or threatening. The customer account will be suspended and we will recommend that the customer find a new host. A backup of the account(s) will be provided.

There are special exceptions to these rules to be determined at the time we discover abuseDifferent combinations of usage canan create problems and other special cases. At any given time a server is unstable and an account is found to be the cause, we reserve the right to suspend the account to keep the server online and operating normally. If the usage is an increasing trend, we recommend the user invest in a dedicated server so the website can grow at a normal rate without restriction.

General
Terms Of Service are subject to change without any prior notification.
These Terms of Service are a legally binding contract between the subscriber and WebSea.
By opening an account, the subscriber agrees to the above-stated terms.
Anything not listed in the Terms of Service is open to interpretation and change by WebSea. Administrators without prior notice.
All prices, except the 30-day money-back guarantee, are nonrefundable and non-negotiable.
Any violation of these Terms of Service will result in termination of the account. WebSea. Maintains the right to terminate accounts without prior notification.
We reserve the right to remove any account with 15 days prior notice.